知到菜鸟的职场英语进阶指南智慧树答案

第一章 单元测试

1:Which of the following factors is not the necessary factor in a resume? ( )

A:personal information

B:skills and qualifications

C:education

D:family background

答案: 【family background

2:Which of the following behaviors is proper? ( )

A:making eye contact with the employee

B:keeping silent if the employer is having a phone call.

C:not sitting down unless being invited

D:doing whatever you want.

答案: 【doing whatever you want.

3:Which one is not true when answering questions during an interview?( )

A:keeping your answers short

B:being polite and friendly

C:not asking the employers any questions

D:feeling free to turn the questions to the employer

答案: 【not asking the employers any questions

4:When we have an interview , we could greet the interviewer .

( )

A:with a firm handshake

B:with a small talk

C:saying nothing

D:saying whatever we want.

答案: 【with a firm handshake

with a small talk

5:When having an interview, which of the following behavior are proper?

( )

A:dressing miniskirts

B:arriving a little bit early or at least on time

C:avoiding eye contact

D:smiling and being polite

答案: 【arriving a little bit early or at least on time

smiling and being polite

6:When having an interview, we need to arrive on time, look professional and dress properly. ( )

A:对

B:错

答案: 【对

7:We do not need to make eye contact with the employer when answering their questions.( )

A:对

B:错

答案: 【错

8:Leaving a good first impression to the employer is very important during the job interview.( )

A:对

B:错

答案: 【对

9:After the interview, it is not necessary to send a thank-you-note. ( )

A:对

B:错

答案: 【错

10:If you need to take a moment to think about the questions, remember to avoid the pet phrases. ( )

A:对

B:错

答案: 【对

第二章 单元测试

1:Which of following topics you can discuss in small talk ? ( )

A:Holidays

B:Food and drinks

C:Transport

D:Illness

答案: 【Holidays

Food and drinks

Transport

2:Accounting department is responsible for ( )

A:Accounting finances

B:Auditing finances

C:Planning finances

D:Reviewing finances

答案: 【Accounting finances

Auditing finances

Planning finances

3:Human resources department is responsible for recruiting the right people with the required skills, qualifications and experience. ( )

A:对

B:错

答案: 【对

4:Marketing is concerned with fulfilling customers’ needs at the right price. ( )

A:对

B:错

答案: 【对

5:Human resources department is responsible for interacting with customers regarding inquires, complains and orders. ( )

A:对

B:错

答案: 【错

6:Human resources department is responsible for determining the salary and wages of different positions in the company. ( )

A:对

B:错

答案: 【对

7:The officers’ meeting is the authority of the company.( )

A:对

B:错

答案: 【错

8:Small talk is light , formal conversation.( )

A:对

B:错

答案: 【错

9:Small talk is vital for a situation where silence would be awkward and uncomfortable, but where in-depth and personal conversations would be inappropriate.( )

A:对

B:错

答案: 【对

10:You can ask a close-ended question in small talk ( )

A:对

B:错

答案: 【错

11:In telephone communication, information is delivered by ( ).

A:verbal information

B:body language

C:facial expressions

D:all of the above

答案: 【verbal information

12:Which is not necessary to write down when taking a message? ( )

A:name and company of the caller

B:name of the recipient

C:Purpose of the caller

D:duration of the conversation

答案: 【duration of the conversation

13:Which of the following is proper in telephone communication? ( )

A:Pick up the telephone within 3 rings.

B:Answer the call in noisy street.

C:Speak as loudly as you can to make you heard.

D:Hang up whenever you want.

答案: 【Pick up the telephone within 3 rings.

14:“ ( )”indicates that the speaker wants to finish the conversation.

A:Thank you.

B:It is nice to talk to you.

C:Good morning. This is Alice.

D:What can I do for you?

答案: 【Thank you.

It is nice to talk to you.

15:What can you do to avoid mistakes while taking a message for other? ( )

A:Ask the caller to repeat.

B:Ask the caller to spell names.

C:Read information back to the call.

D:Skip anything that you miss.

答案: 【Ask the caller to repeat.

Ask the caller to spell names.

Read information back to the call.

16:A telephone conversation usually start with ( ).

A:Good morning. This is Alice. May I speak to Linda?

B:Sales department. What can I do for you?

C:Wait a minute, please.

D:Thanks for calling.

答案: 【Good morning. This is Alice. May I speak to Linda?

Sales department. What can I do for you?

17:The only difference between face-to-face communication and telephone communication is that both of the speakers cannot see each other. ( )

A:对

B:错

答案: 【错

18:Try to speak in elegant and fluent language over the phone to show your language proficiency .( )

A:对

B:错

答案: 【错

19:You should write as quickly as possible to catch every single word by the speaker while taking a message.( )

A:对

B:错

答案: 【错

20:If you dialed a wrong number, you can directly hang up to avoid embarrassment.( )

A:对

B:错

答案: 【错

21:Did you see the notice that is being__ in the office? ( )

A:circulated

B:circulate

C:circulation

D:circulating

答案: 【circulated

22:It’s so_ that I feel it’s just a waste of time. ( )

A:efficient

B:inefficient

C:unefficient

D:efficience

答案: 【inefficient

23:At least people are______, and we did put together some useful proposals last season. ( )

A:communicating

B:communiacte

C:communication

D:communicated

答案: 【communicating

24:In your meeting invitation, clearly state_. （ ）

A:the agenda of the meeting

B:profile of the company

C:price of participating the meeting

D:content of the meeting

答案: 【the agenda of the meeting

25:The agenda should_____ the order of items and an estimated amount of time for each item.（ ）

A:indicate

B:indicting

C:indication

D:indicated

答案: 【indicate

26:If more than one person is going to ______ during the meeting, the agenda should indicate whose turn it is to “have the floor”. ( )

A:speaking

B:speak

C:spoken

D:to speak

答案: 【speak

27:In some cases, it may be used to forward the agenda to ______（attend）before the meeting. ( )

A:attendee

B:attend

C:attendees

D:attender

答案: 【attendees

28:What are the _for the equipment? （ ）

A:requirements

B:requirement

C:require

D:requiring

答案: 【requirements

29:A meeting agenda includes elements such as ______.( )

A:the time and place

B:title of the meeting

C:people who attend the meeting

D:the order of the events to occur in the meeting

答案: 【the time and place

title of the meeting

people who attend the meeting

the order of the events to occur in the meeting

30:Which of the following expressions is correct?( )

A:The opening statement of a minutes contains the reasons advanced in the meeting for the decision.

B:The sole purpose of the opening statement is to make the subsequent discussion intelligible without reference to other documents.

C:Points in discussion will usually proceed “The following points were raised in discussion” and will then set out, in separate paragraphs or in point form.

D:Points in discussion of the minutes should be impersonal.

答案: 【The sole purpose of the opening statement is to make the subsequent discussion intelligible without reference to other documents.

Points in discussion will usually proceed “The following points were raised in discussion” and will then set out, in separate paragraphs or in point form.

Points in discussion of the minutes should be impersonal.

31:Which one of the follwing expressions is correct?( )

A:In your meeting invitation, list the action items and request that attendees come prepared to address these issues.

B:Meetings are work, just as in any other work activity. Therefore, the more preparation you have done, the better the results you can expect.

C:In order to keep the meeting on task and within the set amount of time, it is important to have an agenda.

D:People will be more likely to participate in a meeting, by asking questions or offering feedback, if they know what is going to be covered.

答案: 【In your meeting invitation, list the action items and request that attendees come prepared to address these issues.

Meetings are work, just as in any other work activity. Therefore, the more preparation you have done, the better the results you can expect.

In order to keep the meeting on task and within the set amount of time, it is important to have an agenda.

People will be more likely to participate in a meeting, by asking questions or offering feedback, if they know what is going to be covered.

32:The best way to call a meeting is to inform each participant individually by phone.（ ）

A:对

B:错

答案: 【错

33:When organising a meeting, do remember to plan ahead before sending out the meeting notification.（ ）

A:对

B:错

答案: 【对

34:When organising a meeting, make sure that all interested parties are invited.( )

A:对

B:错

答案: 【对

35:Do you have anything______?( )

A:declare

B:declaring

C:to declared

D:declared

答案: 【to declared

36:Do I have to pay duty______ it?( )

A:in

B:on

C:at

D:for

答案: 【on

37:Well, would you mind __your suitcase?( )

A:opening

B:to open

C:open

D:opened

答案: 【opening

38:I’d like______ a room for two nights.( )

A:booking

B:booked

C:book

D:to book

答案: 【to book

39:I’m very sorry we can’t help you_____ this occasion. Thank you for calling.( )

A:in

B:at

C:on

D:for

答案: 【on

40:All the single rooms _____ the park have been booked.( )

A:overlook

B:overlooking

C:overlooked

D:to overlook

答案: 【overlooking

41:Business travel requires careful preparation. Specifically, you need to take care of the following items:( )

A:Pack smartly.

B:Claim expenses.

C:Keep time.

D:Learn culture.

答案: 【Pack smartly.

Claim expenses.

Keep time.

Learn culture.

42:Which one of the following belongs to the tips of hotel check-out?( )

A:Take your time packing before you check out.

B:Do a complete sweep of the room.

C:Don’t leave a tip.

D:When checking out, be sure to review your entire bill.

答案: 【Take your time packing before you check out.

Do a complete sweep of the room.

When checking out, be sure to review your entire bill.

43:Brush up on table manners and the basics of business etiquette before you go. This may help you avoid inappropriate behavior in a different culture. （ ）

A:对

B:错

答案: 【对

44:If you’re pressed for time, you can’t always call the front desk and request a late check out, which will often buy you another hour.( )

A:对

B:错

答案: 【错

45:Check that all of the charges are exact, and make sure you have a paper statement or receipt to walk away with.( )

A:对

B:错

答案: 【对

46:State Grid Corporation of China (SGCC) was established______December 29th, 2002.( )

A:in

B:at

C:on

D:for|

答案: 【on

47:About how to make an effective company presentation, which one is not correct ? ( )

A:Keep confident

B:Make a first good impression

C:Speak with passion

D:A long introduction

答案: 【A long introduction

48:A general overview of a company usually includes__.( )

A:nature of business

B:business scope

C:position in a specific business area

D:founding time, headquarter and so on

答案: 【nature of business

business scope

position in a specific business area

founding time, headquarter and so on

49:How to keep confident while making an effective company presentation?( )

A:You must be inspired by the deep belief that you can succeed.

B:To have faith in yourself and your message, explore all phases of your subject and ask yourself how your talk will help the audience to get what they want.

C:Tell yourself you can do it and that you are more qualified than any member of the audience to give this presentation.

D:Remember careful preparation provides the solid ground you need to support your self-confidence.

答案: 【You must be inspired by the deep belief that you can succeed.

To have faith in yourself and your message, explore all phases of your subject and ask yourself how your talk will help the audience to get what they want.

Tell yourself you can do it and that you are more qualified than any member of the audience to give this presentation.

Remember careful preparation provides the solid ground you need to support your self-confidence.

50:It is advised to start the company profile with a focused introduction that reflects the management style.( )

A:对

B:错

答案: 【对

51:In a company profile, try to make use of idioms and phrases.( )

A:对

B:错

答案: 【错

52:We needn’t to keep the business profile up-to-date.( )

A:对

B:错

答案: 【错

53:Write the Company History in Chronological Order is necessary for a company profile.( )

A:对

B:错

答案: 【对

54:We needn’t to keep a clear format throughout while crearting a company profile.( )

A:对

B:错

答案: 【错

55:Anticipate what your audience wants to know. Once you know their need, you can figure out how to “sell” the benefits of your topic to them.( )

A:对

B:错

答案: 【对

56:You don’t need to give the customers the actual price when you sell a product. ( )

A:对

B:错

答案: 【错

57:In order to get the best buy, customers like to shop around before making up their mind, so you need to compare your products with your competitors or the last generation in your introduction ( )

A:对

B:错

答案: 【对

58:You need to use the comparative or superlative, when you compare two things or more than two things( )

A:对

B:错

答案: 【对

59:In order to make a great sale, the seller can sugar-coat the products. ( )

A:对

B:错

答案: 【错

60:When you make a product introduction, which of following information you need to talk? ( )

A:Color

B:Price

C:Discount

D:After-sales service

答案: 【Color

Price

Discount

After-sales service

61:Which of the following words can be used to describe appearance? ( )

A:Small

B:Elegant

C:Stylish

D:Washable

答案: 【Small

Elegant

Stylish

62:Which of following words can be used to describe quality and performance ( )

A:Waterproof

B:Battery-operated

C:Small

D:Sound-proof

答案: 【Waterproof

Battery-operated

Sound-proof

63:When you compare your products with your competitors or last generation, you may use__( )

A:It is competitively priced.

B:Compared w